Quality Policy

quality policy

The SWT Group is committed to providing quality products and services to our customers by establishing, implementing, and monitoring quality objectives, procedures and policies in compliance with the quality standards of ISO 9001:2015.

We strive to constantly improve our business. We ask for input from all SWT Group customers, suppliers and our own employees on ways we can better our Quality Management System, enabling us to meet or exceed customer expectations.

Quality Objectives are established by Management based on customers’ needs and expectations. Those objectives are communicated to all employees, who are encouraged to provide honest feedback and accept ownership of those objectives as they relate to their job function.

SWT is committed to providing appropriate resources to allow the company to grow and prosper by encouraging training for our employees to remain skilled in their respective job functions and ensure customer satisfaction.

All SWT Group stakeholders – customers, suppliers and employees alike – are considered partners in our business and are to be treated with respect and professionalism at all times.