SWT Group‘s entire operating philosophy and entrepreneurial spirit are driven by three key concepts that focus on creating outstanding customer experiences:
We build enduring relationships by positioning ourselves as an extension of our clients’ operating units and by focusing every necessary resource on the advancement of their goals.
We welcome and leverage input and expertise from everyone at SWT Group and throughout our supply chain because the resulting synergies make us all stronger.
Execute to win.
We tackle every project with an expectation of success – for our customers and for ourselves. The expectation of a shared “win” drives every successful undertaking.
On the back wall of SWT’s building is a commissioned painting by artist Daniel Bombardier. The mural, which overlooks a parking area used by a nearby hospital’s staff, was commissioned as a thank you to all the Front Line Health Care workers for their ongoing efforts in ensuring the best of care for their community.
January 21, 2021
SWT Group is committed to providing quality products and services to our customers by establishing, implementing, and monitoring quality objectives, procedures and policies in compliance with the quality standards of ISO 9001:2015.
We strive to continuously improve our business. We ask for input from all SWT Group customers, suppliers and our own employees on ways we can enhance our Quality Management System, enabling us to meet or exceed customer expectations.
Quality Objectives are established by Management based on customers’ needs and expectations. Those objectives are communicated to all employees, who are encouraged to provide honest feedback and accept ownership of those objectives as they relate to their job function.
SWT Group is committed to providing appropriate resources to allow the company to grow and prosper by encouraging training for our employees to remain skilled in their respective job functions and ensure customer satisfaction.
All SWT Group stakeholders – customers, suppliers and employees alike – are considered partners in our business and are to be always treated with respect and professionalism.